Lincluden Medical Centre82 Bellshill RoadUddingstonGlasgow, G71 7NETel: 01698 813873
Please take time to read our DNA Policy - this explains what action we will take where patients fail to attend an appointment, or have cancelled it so late that we have been unable to use it for another patient.
In addition to general consultations the practice offers a range of clinics and services:
We make use of a "month of birth" recall system. This means that on the month of your birthday you can either book a review or expect to receive a call or text to come and see us for your "Annual MOT" if you have any of the following conditions:
The aim of promoting health is to try to identify risk factors at an early stage and prevent them from causing ill health. For this reason we will ask about drinking and smoking habits and measure your blood pressure and weight from time to time. This is especially wise in people with a family history of heart disease, diabetes, asthma or stroke.
Whatever your eye problem your first port of call should be an optometrist. An optometrist is the best person to assess urgent eye problems, check for eye disorders and treat eye conditions. They have the professional training and necessary equipment to assess most eye problems.
Many optometrists are part of the Lanarkshire Eye-health Network Scheme (LENS).
The optometrists who are part of the LENS can offer an appointment and assessment service for any concerns you may have with the health of your eyes or eye injuries including:
A list of optometric practices participating in the LENS can be accessed via the link here.
You can also find out which optometrists are part of the LENS by calling the NHS Lanarkshire General Enquiry Line on 0300 3030 243.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
You must make your initial appointment at least 8 weeks before you travel, this can be a telephone consultation with a nurse. A second appointment will be required with the practice nurse to actually provide any vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
If you are unable to provide this much notice then we may not be able to assist and you will need to contact one of the travel clinics detailed below.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
There is further information about countries and vaccinations required on the links below
You are able to directly contact a Travel Clinic for all aspects of travel safety, advice and immunisation. This will incur a charge. Contact details are below:
Monklands Hospital (travel clinic) 01236 748748
Brownlie Centre, Glasgow 0141 211 1074
The Travel Clinic, Glasgow Airport 0141 848 4800
Emcare Travel Clinic, Glasgow 0141 404 0075
Boots, Glasgow Fort, 0141 773 4817
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
To arrange your first midwife appointment please complete this Pregnancy Booking Form and return it to the surgery as soon as possible.
One of the midwives will then contact you to arrange your first appointment.
If you already have a midwife please contact them directly if you have any queries.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Almost 4,000 people are diagnosed with bowel cancer every year in Scotland.
The good news is bowel screening reduces bowel cancer deaths.
Everyone between 50 and 74 years will receive a test kit by post every two yearsTake the test. You can do it at home - it's quick, easy to do and it could be a lifesaver. To find out more or if you require another screening kit please call the Helpline on: 0800 0121 833
or visit the NHS Inform website for more information on bowel screening.
Cancer Research has produced a short YouTube video about how to do the bowel screening test.
This page is currently being developed.
There are many local and national services that can be accessed by patients without a referral from your GP. Click on the links below for further details:
Addiction Services (North Lanarkshire)
Addiction Services - (South Lanarkshire)
Armed Forces Support
Musculoskeletal (Back pain etc)
The staff at this practice record information about you and your health so that you can receive the right care and treatment. We need to record this information, together with the details of the care you receive, because it may be needed if we see you again.
We may use some of this information for other reasons, for example, to help us to protect the health of the general public generally, to plan for the future, to train staff and to carry out medical and other health research for the benefit of everyone.
We are currently involved in research studies for which we provide anonymised information from patients’ notes. The risk of you being identified from this information is extremely low as all directly identifiable details (name, address, postcode, NHS number, full date of birth) are removed from your notes before they are collected for research, and automatic programs to de-personalise any free text (non structured or coded data) are run after information is collected. Individual patients’ records are added into a much larger anonymous database, containing records from millions of patients across the UK. This information is used by researchers outside this practice. The database to which we contribute anonymised records is known as The Health Improvement Network (THIN). This data may be anonymously linked to other data, such as hospital data. This database is managed by a company outside the NHS which does not have access to your personal details, only to anonymous medical records. The data are used for research into such topics as drug safety, disease patterns, prescribing patterns, health economics and public health. Many of these studies provide useful information to medical staff on diseases, the use of drugs or outcomes of disease or treatment.
These studies may be performed by academic researchers or commercial companies amongst others. However, no researcher has access to your full details such as your name and address, initials or your full date of birth. The researchers are not given information about the GP nor the practice name, address or post code.
If you would like to opt out of this data collection scheme, please let your doctor know and no data from your records will be collected for use in research. This will not affect your care in any way.
If anything to do with the research would require that you provide additional information about yourself, you will be contacted to see if you are willing to take part: You will not be identified in any published results.
A list of published research using the THIN database can be found at http://csdmruk.cegedim.com/THINBibliography.pdf or please contact Michelle Page on telephone number 0207554 0663 or email email@example.com for a paper copy.
Note that you have a right of access to your health records. If at any time you would like to know more, or have any concerns about how we use your information, you can speak to the Practice Manager.
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.
Further written information is available regarding the complaints procedure from reception or can be downloaded from our 'Practice Policies' page.
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
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