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Noticeboard

Please take time to read our DNA Policy - this explains what action we will take where patients fail to attend an appointment, or have cancelled it so late that we have been unable to use it for another patient. 


DNA Policy

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Appointmentscircled_day

Consultations are by appointment and can be made in person or by telephone between 08:00 and 18:00. Patients can make an appointment with a doctor of their choice and our current system allows patients to book up to four weeks in advance. Our waiting time for a routine GP appointment is usually around 2 weeks.

Telephone consultations are also available.

Please remember that appointments are for one person only; an additional appointment should be made if more than one person needs to be seen. Appointments are scheduled at ten minute intervals - if you have more than one problem to discuss you may need more than one appointment. Please tell our receptionists if you have more than one problem that you wish to discuss.

When making an appointment, please be prepared to provide a brief summary of your condition, and help us to answer patient calls as quickly as possible by keeping the discussion to the point. Providing brief details of the reason for your appointment helps us to make sure you are seen by the most appropriate person, and may shorten the length of time you wait for an appointment. 

We offer both face-to-face consultations, and telephone consultations. Our receptionists will help you to get the most appropriate appointment.

We also have a range of healthcare professionals working in the practice:

  • General Practitioners (doctors)
  • Advanced Nurse Practitioner
  • Practice Nurses
  • Pharmacist
  • Healthcare Assistant

Our reception team will ensure you are seen by the most appropriate healthcare professional. 

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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