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Noticeboard

Please take time to read our DNA Policy - this explains what action we will take where patients fail to attend an appointment, or have cancelled it so late that we have been unable to use it for another patient.  DNA Policy

NHS Lanarkshire is our local Health Board who can provide details of primary medical services within the area.

They can be contacted at:

NHS Lanarkshire Headquarters
Kirklands
Fallside Road
Bothwell
G71 8BB

Tel: 08453 130 130

Website: http://www.nhslanarkshire.org.uk

Practice Management

Mr Neil Sommerville (m)

 Practice Manager

Mrs Rena Hall (f)

Asst Practice Manager

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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