Guide to Surviving Christmas
Christmas and New Year can be times of great celebration, but for many people it can be a time that brings financial pressure, stress and loneliness. This booklet, produced by South Lanarkshire Health and Social Care Partnership gives some handy hints and tips to cope with the festive season as well as useful information and phone numbers in case you need support.
Surviving Christmas Booklet
When Money Is Tight
South Lanarkshire Council has recently launched an new information leaflet with information about budgeting, jobs and training, claiming benefits, budgeting, dealing with debts and many other topics. Click on the link below to open the document:
When Money is Tight: Information to help you make ends meet
Organisations to help tackle loneliness, depression and bereavement this Festive Period
There are many organisation available to talk to you about loneliness, depression and bereavement. Click on the link below to see a list of organisations:
FREE Helplines to help tackle loneliness, depression and bereavement this Festive Period
Flu vaccinations are now available
The flu vaccine is the best available protection against the flu virus. It's very safe, only takes a few minutes and will last around a year.
Flu is more than just a bad cold and can make people very unwell. It's highly infectious with symptoms that come on quickly and can hit anyone. In the most serious cases, flu can bring on pneumonia, or other serious infections which can, in extreme cases, result in death.
Arrangements for providing flu vaccinations have changed this year.
The following groups of patients are eligible for a flu vaccine in the surgery:
- Anyone over 65 years of age
- Anyone aged 18-64 years, with a chronic health condition (including diabetes, asthma, heart disease, and stroke)
- Babies aged 6 months to 2 years, who are in an at-risk group
If you are in one of the above groups, please contact reception to make an appointment for your flu jab.
Other eligible groups of patients will be offered flu vaccination in other ways:
- Primary school aged children will be vaccinated at school
- Children aged 2-5 years will be vaccinated by the NHS Lanarkshire vaccination team. This is a new service which will open on 10th October. To book appointments parents should phone the team on 01698 855 634.
- Housebound patients will be offered a flu vaccine by the District Nursing team.
- Pregnant women will be offered a flu vaccine by the Midwife team.
Further information about the flu vaccine can be found online at:
Please note our medicine policy has been updated. Prescriptions collected from the surgery will be ready two working days after ordering. Prescriptions collected from local pharmacies will be ready 3 working days after ordering. We are unable to prescribe medication more quickly than this. If you will run out of medication before your prescription is ready to collect please speak to your local pharmacist, who may be able to issue you with a small additional supply. Further information is available on our policies page.
Public Holidays 2019/20
Please note the surgery will be closed on the following dates:
- Friday 19th April
- Monday 22nd April
- Monday 6th May
- Monday 27th May
- Monday 15th July
- Monday 30th September
- Wednesday 25th December
- Thursday 26th December
- Wednesday 1st January
- Thursday 2nd January.
If you require medical care when the surgery is closed please contact NHS 24 by telephoning 111.
Access to Appointments
Our appointment line is open from 8am to 6pm, Monday to Friday.
When making an appointment, please be prepared to provide a brief summary of your condition, and help us to answer patient calls as quickly as possible by keeping the discussion to the point. This helps us to make sure you are seen by the most appropriate person, and may shorten the length of time you wait for an appointment.
Our phone lines are very busy first thing in the morning, so if you do not need to be seen on the day, please consider calling after 9:30am.
We offer both face-to-face consultations and telephone consultations. Our receptionists will help you to get the most appropriate appointment.
We also have a range of healthcare professionals working in the practice:
- General Practitioners (doctors)
- Advanced Nurse Practitioner
- Practice Nurses
- Healthcare Assistant.
We have provided training to the reception team to ensure that calls are directed to the most appropriate healthcare professional. We appreciate that patients may not be used to seeing professionals other than their own doctor, but all of our team are experienced and highly trained in their areas of expertise and we hope patients will appreciate this more modern approach to primary care as they get to know our team.
There are some services which are better undertaken by other professionals in the community. Our staff may direct you to a pharmacist, optician, or dentist instead of attending the surgery. Often these professionals can see you more quickly than waiting to be seen in the surgery, or have specialist equipment that is not available in the practice.
By signposting patients with certain conditions to other, more appropriate services, we hope to be able to provide better access to our services for those who need them.