When We Are Closed
All out-of-hours calls are handled by NHS 24, the telephone health advice and information service. You can contact them by phoning 111. Alternatively, visit NHS Inform for self-help information about minor illnesses.
If you call the surgery outside of normal hours you will hear a recorded message asking you to ring this number.
When you call 111, a specially trained nurse will assess your symptoms and advise you what to do next. If it is thought that you need to see a doctor, the nurse will arrange this for you. Alternatively, you may be given an appointment to attend one of the treatment centres established alongside the A & E Department at Monklands, Wishaw or Hairmyres Hospitals. You will be asked your permission to access your emergency care summary.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.